Mizerak Pool Cues - Warranty & Return Policy

MIZERAK POOL CUES

The Mizerak line of pool cues is the ultimate set of cues to meet all pool players’ needs. It is one of the world’s leading manufacturer of fancy and professional billiard sticks. Shop our entire collection of quality, affordable and discounted Mizerak Cues. With Mizerak Cues we can promise you valuable and durable cues and billiard accessories that will fit your needs. Mizerak has a wide line of quality sporting products. The cues designed by Steve Mizerak are the ultimate in feel for the professional player and feature Special Joint technology where the joint screws directly into the wood shaft for a Solid Hit!

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Warranty & Returns

:: Please read Wowshopper's General Store Policy
:: Request an Return or Exchange Form (Please Read General Policy and Content Below)
:: This is an Addendum to our General Policy
:: Warranty Stated On This Page Supersedes Wowshoppers General Store Policy

Returns:

Returned merchandise will not be accepted by Escalade Sports without written authorization. Returned merchandise must be shipped with prepaid transportation. Returns sent transportation collect will not be accepted. Claims for defective merchandise must be made within 7 days of shipment. All returns are subject to restocking charge not to exceed 25%.

Goods Damaged in Transit:

Escalade Sports must be notified of damage immediately at (800) 457.3373. Do not accept damaged goods from carrier until agent has noted on deliver receipt or freight bill the nature and extend of damage. Prepaid freight shipments: Escalade Sports will file damage or shortage claim. Collect or Third Party freight shipments: it is your responsibility to file damage or shortage claim with carrier. Failure to do so will not relieve your invoice liability.

Concealed Damage:
If contents are found damaged, call transportation company's agent at once. Require agent to give you a "concealed damaged report" stating condition of goods after examination. Keep all shipping cartons for inspection
An inspection for concealed damage must be made within 3 days of receipt and claim must be filed within 7 days of delivery.

Shortages:

If shipment is not delivered to you in accordance with quantity of cartons and packages as shown on bill of lading and freight bill, do not accept until shortage is noted on freight bill or delivery receipt. Inspect all packages to be sure they have not been opened. If pilfering is suspected, notify delivery carrier so they can inspect packages as they are opened. Check contents of your package(s) against enclosed packing list carefully. Small items are often overlooked as part of packing materials. If shortages are discovered not attributable to carrier, notify Escalade Sports or Wowshopper in writing within 3 days after receipt of order. Failure to make such notification negates loss claims. All shortages must be reported by carton number. Claims for shortages must be make within 7 days from receipt.

Thank You!
General Policy